Communication process or effective communication or communication skills are topics that have been well studied, and many authors have filled the pages to explain all the details of communication and explain to the world how it is possible and necessary to communicate with other people or groups of people. A simple Google search on “Effective Communication” will generate 44 million pages. However, I believe that the whole process of communication is determined by certain myths and fictitious names. We are preparing this article to debunk some of these myths and give some clarification.
1) Language is important for an effective communication process – in India; we speak more than 18 recognized languages. Have you ever wondered how a Kashmiri man communicates with his fellow citizens from South India or our Marathi Maanus (a local resident of Maharatra) communicates with other compatriots from East India? They do not use common language to communicate with each other or to express their thoughts. However, they communicate effectively, if not effectively. Your ability to read, write and speak a particular language or list of languages is only 10% of the communication process, and the remaining 90% of the communication process consists of your body language, facial expressions, messages, context, your complexity or the simplicity of the message (words, terminology, and jargon used in a message), listening, perceiving, interpreting, and feedback. No matter how effective or inefficient you are during the 90% communication process, the overall communication process is effective or ineffective.
2) Effective communication means your ability to communicate in English – do you know how the prime ministers of the world’s three largest economies (Chinese President Hu Jintao; Japanese Prime Minister Yukio Hatoyama and U.S. President Barack Obama) communicate with each other at a global forum? Mr. Hu Jintao and Mr. Yukio Hatoyama have very limited english skills, and Mr. Barack Obama is not known for his fluent Chinese or Japanese skills. It is ironic for our generation to use the terms “effective communication” and “English language proficiency” as synonyms. You can’t defend yourself by saying that English is a widely used language of communication because it’s not. The Chinese language is the most commonly used language for communication purposes, followed by Spanish number two and English at number three.
3) The ability to write and speak competently qualifies you as an excellent communicator – if you write well in any language, you can become a writer, and if you speak any language well, you can become a good speaker or speaker, but it’s not a great communicator. What are you going to do with your ability to write beautifully and speak fluently if everything you write is inconsequential nonsense, and everything you say is unnecessary nonsense? Communication is not just about talking and writing. It’s about understanding the message, the context of the message, and the time it takes.
4) What you communicate is not as important as the way you communicate. There is a difference between a communicator and a presenter, and the main difference is related to the ownership of the message. When you communicate, you know what you are talking about, you take responsibility and, if you want, you also give clarifications. Professional knowledge is important. It is important to check your facts and figures. Taking responsibility is necessary. As a presenter, you carry a message prepared by others and cannot give explanations and improvements.
5) People who speak two different languages cannot communicate effectively. Language is one of the means of communication and, fortunately, is not the only one. During communication, your message, body language, facial expressions, and confidence must be synchronized to make communication effective. I recently went to the laundry room to check the download. I can communicate in three languages, but the shop owner didn’t know any of these languages. However, we contacted, checked our publication, provided feedback and confirmed the acceptance of the message. Communication between languages and cultures is possible if we minimize the obstacles we create. If I decide not to understand or accept a message, in whatever language and how other people communicate, I will never understand it. This has much to do with the will and desire of both parties involved in the communication process.
6) “Lack of communication” is good communication. In both personal and work lives, we ignore or limit many requests for communication.
Key elements needed for effective communication
1) Know what you are talking about – it is very important to know what you are talking about. When communicating, a person must correlate his thought process with the sensitivity of the person or group of people with whom he communicates. Communication is not a one-off process, but it involves a lot of reciprocal movements and cycles of explanation and feedback, so experience is needed. If you do not give the necessary explanations, you risk losing confidence in yourself as a communicator.
2) Know the size and composition of the people you communicate with – it is important to understand the composition, group size (one to one, one to many or many to one) and the culture of your audience and depending on it you may need to raise your communication style to a higher or lower level. If you cannot raise your communication style to a higher or lower level as needed, then you are considered incompetent or stupid.
3) Trust, sincerity and reliability – Do you perform your speech? Are you a reliable and serious communicator, artist or advertiser? How honest are you in communication? Are you just a liar? Do you have the right to communicate or are you the right person to communicate on a topic or topic that you are discussing or discussing? What was your past like? All this affects your communication process and your communicator credentials.
4) Time for communication. Delaying the transmission or transmission of the wrong message at the right time is no different from not having a connection at all. For example, you could have maintained your relationship, or you could have saved one of your best performers, or you could have invited a very talented candidate, but you missed it because you misjudged your communication. Now is a good time for any communication and any discussion, but unfortunately now is not the best time when you decide that it is right. Just as described in the anecdote between doctor and patient.
Doctor: I have good news for you.
Doctor: The good news is, we were able to extend your father’s life by a day, and the bad news is, I forgot to tell you yesterday.
A good communicator knows the right time to communicate.