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The Psychology of Communication

On the limitations of the communication process and the central role of interpretation Communication is about using symbols, and in people’s case, using language to convey meanings and ideas between people, and in responding to other people. Human communication is characterized by the intention and expectation of answers, and communication in people can be verbal […]

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Unified Communications & Contact Center Options – Making the Transition

Imagine a customer requesting detailed technical information about your products and services. These calls can be tedious for customer service representatives who lack technical knowledge of a particular product or service. Now imagine that the same customer service representatives have a full menu on their computer screen that describes the exact technical knowledge of that […]

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Effective Communication

Human interactions can be multiple (e.g. individual interactions, group interactions and interactions between states), multidimensional (e.g. social interactions, economic interactions and political interactions) and multi-layered (e.g., interaction with people). Elders, interaction with youth people and peers) interaction). These multiple interactions can be interrupted at any time due to real or fake differences between participants, so […]

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Six Myths of Effective Communication

Communication process or effective communication or communication skills are topics that have been well studied, and many authors have filled the pages to explain all the details of communication and explain to the world how it is possible and necessary to communicate with other people or groups of people. A simple Google search on “Effective […]

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Communication Effect

The system of sending information or messages from one place to another is communication. Understand the importance of communication and communication. Check out well-known developments such as mobile communications, fax, computer, email and telecommunications. In ancient times, sending a message or information to distant places took several days. But today we can quickly send messages […]