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The Art of Communicating

Good communication is as exciting as black coffeeand after that it’s just as hard to sleep.Anne Morrow Lindbergh, “The Gift of the Sea” The word chat comes from Latin communis or simple. We are talking about a common space that everyone shares, or a common university where everyone shares space. This indicates that two people […]

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Unified Communications & Contact Center Options – Making the Transition

Imagine a customer requesting detailed technical information about your products and services. These calls can be tedious for customer service representatives who lack technical knowledge of a particular product or service. Now imagine that the same customer service representatives have a full menu on their computer screen that describes the exact technical knowledge of that […]

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Effective Communication Skills For Today’s Managers – Life Lessons

Effective communication with your employees will lead to more efficient work and help achieve the goals of any business, business or core interaction. As a manager, your communication skills are important for managing your employees’ actions. This basic course of management skills in communication will allow you to become the best manager for yourself and […]